I provide FREE shipping on all orders over £100.
I will dispatch your painting(s) within 7 working days.
I ship worldwide and use either Royal Mail tracked or Parcelforce tracked. Orders within the UK are normally delivered 2-3 working days after dispatch. Deliveries to other parts of the world will take a little longer.
For prints please allow 10 working days from point of order to delivery.
I will be happy to keep you up to date on the progress of your order by sending you an email to let you know when it has been dispatched.
Returns
I hope you will love the piece of art that you have chosen. If however, you do change your mind, please email me at joy@joygosney.co.uk within 14 days to discuss arrangements to return the art to me in its original state (with original frame if it was bought framed) for a full refund. The customer is responsible for the cost of returning artwork via a reputable, tracked delivery method.
I am sorry that I cannot accept returns of prints or returns of any original art from outside the UK at this time.
I pack artwork very carefully to avoid any mishaps in transit. However, if your painting or print arrives damaged, please take a clear photograph of the damaged packaging AND damage to the art itself and email me within 7 days.
A note about colour…
Please be aware that although I have taken great care to present my artwork in a way that accurately shows the colours, viewing on different screens and devices, there may be a slight difference in the actual artwork and the online photograph. No digital reproduction can quite capture the pigments in a painting, especially neon pink and orange, which I sometimes use in my work.